TERMS & CONDITIONS
Updated: [11/2025].
1. Introduction & Scope
This website is operated by VIEOS FOODS Co., Ltd, located at PG2-05 Phan Dinh Giot, Sub-Ward 13, Ward An Xuyen, Ca Mau, Viet Nam (hereinafter referred to as “the Company”).
The website aims to introduce our export products and services and receive inquiries from customers and partners.
By accessing or using this website, you agree to comply with the following Terms and Conditions.
2. Acceptance of Terms
By accessing or submitting your information through this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
If you do not agree, please discontinue using the website.
3. Product and Service Information
All product details, images, specifications, certifications, and pricing displayed on the website are for reference only.
The Company reserves the right to change or update any content at any time without prior notice.
Official quotations, delivery conditions, or contracts are valid only when confirmed in writing or via official email by the Company.
4. Intellectual Property Rights
All images, logos, technical documents, source codes, and content on this website belong to the Company or its licensors.
Any reproduction, distribution, or commercial use of any material without written authorization is strictly prohibited.
5. User Conduct
When using this website, users agree to:
● Not submit false, defamatory, or unlawful information;
● Not distribute spam, viruses, or malicious code;
● Not disrupt, hack, or impair the website’s functionality;
● Not collect or reuse website data for unauthorized purposes.
The Company reserves the right to reject or delete any information violating these terms.
6. Collection and Use of Personal Information
When you send an inquiry via the contact form, we may collect:
Full name, email address, phone number, position, company name, company address, and inquiry message.
This data is used solely to:
● Contact and respond to your requests;
● Provide information or quotations for our products and services;
● Maintain and improve website operations;
●Comply with applicable legal obligations.
We will not use your data for other purposes without your explicit consent.
7. Limitation of Liability
The Company shall not be liable for any direct or indirect damages resulting from the use or inability to use the website, misunderstanding of published information, network interruptions, or third‑party system failures.
All content is provided “as is” without warranties of any kind.
8. External Links and Third‑Party Services
The website may contain links to third‑party websites or services.
The Company is not responsible for the content, policies, or activities of these external websites.
9. Export Compliance
The Company complies with all domestic and international export control laws and regulations.
Products and information will not be provided to countries or territories under embargo or restrictions.
10. Amendments
The Company may update these Terms and Conditions at any time.
The revised version will take effect upon publication at this same URL.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of Viet Nam.
Any dispute arising out of or relating to these Terms shall be settled by the Vietnam International Arbitration Center (VIAC) in Ho Chi Minh City, Vietnam, in accordance with the Rules of the VIAC. The award shall be final and binding on both parties.
12. Contact Us
If you have any questions or complaints regarding these Terms of Use, please contact:
VIEOS FOODS Co., Ltd
Address: PG2-05 Phan Đinh Giot, Sub-Ward 13, Ward An Xuyen, Ca Mau, Viet Nam
Email: shrimp@vieosfoods.com
Phone Number: 0987996338